How to Pay with Bitcoin

I don't have any Bitcoin yet
I already have Bitcoin on an exchange
I already have a Bitcoin wallet app

I don't have any Bitcoin yet

Two steps: buy Bitcoin on an exchange, then send it straight to us. You do not need a separate wallet app — exchanges can send directly to our payment address, so there's no extra hop.

1. Buy Bitcoin on an exchange

We recommend Coinbase — it's the easiest option if you're paying with a credit card, debit card, or PayPal, with a simple "buy now" flow and no separate e-transfer step. Shakepay, Newton, and Kraken are fine alternatives too, but they mostly rely on Interac e-transfer or bank transfer rather than card/PayPal.

Sign up, verify your identity (this is the exchange's requirement, not ours — it's how they're regulated), and buy the amount of Bitcoin you need for your order plus a few extra dollars to cover the exchange's withdrawal (network) fee — see the note below.

2. Send it straight to us

Go back to your Peps order's payment page and note the address and amount shown. In your exchange app, choose Send or Withdraw Bitcoin, scan our QR code if your exchange supports it (or paste the address exactly), enter the exact amount, and confirm. That's it — no wallet, no second transfer.

Exchanges charge their own withdrawal fee, taken from your balance on top of what you send — it doesn't reduce what we receive. Buy a few dollars more than your order total so the fee doesn't leave you short; send us the exact amount shown on the payment page either way.

Want to keep using Bitcoin later? (optional)

If you'd rather hold your own bitcoin going forward instead of leaving it on an exchange, you can install a wallet app like BlueWallet (iOS/Android, free — no signup, no email, no ID) and send funds there instead of to us directly. This is entirely optional and only relevant for future purchases or general Bitcoin use — it adds a step and isn't needed just to pay for this order.

I already have Bitcoin on an exchange

You can send directly from the exchange — no separate wallet needed.

1. On your Peps payment page, note the address and amount shown (or have the QR code ready if your exchange app can scan to withdraw).
2. In your exchange, choose Send or Withdraw Bitcoin.
3. Paste our address exactly, and enter the exact amount shown — then confirm.

Exchanges charge their own withdrawal fee, taken from your balance on top of what you send — it doesn't reduce what we receive. If your balance is close to your order total, top up by a few dollars first so the fee doesn't leave you short.

I already have a Bitcoin wallet app

This is the fastest path — most people are done in under a minute.

1. On your Peps payment page, tap Open in wallet app — this opens your wallet with our address and the exact amount already filled in.
2. If that doesn't work on your device, scan the QR code instead, or copy the address and amount using the copy buttons and paste them into your wallet's send screen manually.
3. Review the address and amount in your wallet — they should exactly match what's shown on our payment page — then confirm the send.

What happens after you send

Our payment page updates on its own — you don't need to refresh or do anything else. Here's the timeline:

• Almost immediately — the page shows "Payment spotted!" once your transaction reaches the Bitcoin network.
• Usually within 10–30 minutes — the transaction gets its first network confirmation, which is what actually marks your order Paid.

You can safely close the tab at any point after sending — your order is already reserved, and payment detection runs on our end regardless. Come back anytime with Track Order using your order ID and the email you checked out with.

Common questions

Do you ever ask for my seed phrase or private key?

Never, under any circumstances. Your seed phrase is what controls your wallet's funds — no legitimate reason exists for a merchant to ever ask for it. If anyone claiming to be us asks for it, it isn't us.

I sent the wrong amount — what now?

Email us at mypeps@tutamail.com with your order ID. Underpayments aren't settled automatically — we'll sort it out with you directly. Bitcoin transactions can't be reversed or canceled once sent, so there's no way for either of us to "undo" it — only to work out the difference from there.

My payment is taking a long time to confirm

Confirmation times depend on overall Bitcoin network traffic and aren't something either of us controls directly — occasional delays of an hour or more happen during busy periods. If it's been several hours with no change, email us with your order ID and we'll take a look.

Is it safe to pay this way?

Bitcoin payments are irreversible, so the one thing worth double-checking is that the address and amount your wallet shows before you confirm match exactly what's on our payment page. Beyond that, using the Open in wallet app button or scanning the QR code avoids any manual typing entirely, which is the safest way to pay.